Never Joined

Rebecca

What are the "Never Joined" accounts? I see we have records of user name and email so I assume they got that far in the join process but didn't complete. Am I correct?

Misha Nox

Yup - you are correct! As I understand it, those are fans that go through the form of joining (or sending a tip) and either did not enter in a credit card, or the credit card transaction failed

Rebecca

Thank you x