Anyone else having issues with videos creating thumbnails to post?
I have been uploading new content and when I go to UPLOADS; click the circle at the right hand corder to PUBLISH IN VIDEOS; it takes me to the screen "PROCESSING YOUR VIDEO" and after allowing it several hours and even over night to "process" I return with the same screen showing. If I refresh the video is back in uploads.
I have reformatted some of the videos to 720x480 thinking that maybe the file size and resolution were causing difficulty in uploading but no matter how small or short the video or the size, it does the same thing. It's affecting my site as I am unable to update.
Please help!! Example photo attached.
Comments
BBW's Unlimited! Thank you for your report, I passed it to our account managers so they can investigate.
in case of such issues, please contact them directly via live chat on the website. This way the problem will be solved asap.