Resolution for Photoset Cover Image issue in stores

Nia RossNia Ross
edited March 2018 in How-To's, Tips, Lifehacks

Since the SEO update, which is great BTW, we discovered some images for photosets do not display as expected and may be distorted. Development is working on fixing the issue, meanwhile as a temp solution here are the steps for any images that are affected:

  1. Select the photoset affected
  2. Click "Organize Thumbnails"
  3. On the cover image affected, select the Edit (Pencil) icon to edit the image
  4. In the image editor, select "Crop"
  5. Select "Apply"
  6. Select "Save". This will save a copy of the image.
  7. Select the newly saved image as the new cover image.
  8. Delete the old cover image
  9. Click the"Save and exit organizer" button.
  10. Click "Apply Changes" to update the photoset.

​This will resolve the image issue.

Sign In or Register to comment.